Orders & Payments

What payment methods are accepted?

You can pay for your order by credit card (Carte Bleue, Mastercard, Visa, and American Express). Payment is fully secure thanks to our payment partner (Shopify Payments). We also accept payments via PayPal and Apple Pay. If you prefer, you can choose

I can’t place my order.

First, make sure that all your personal information is correctly filled in: delivery address, contact details, and shipping method. Sometimes, a small missing detail can prevent the order from going through. An error message appears. " Shipping is no

Modify or cancel an order

We do everything we can to ship your orders as quickly as possible. If you would like to change the delivery address, the contents of your order, or cancel it, please contact us as soon as possible at [email protected]. We will do our best to

A question about our gift cards ?

Can I buy a gift card?. Of course! We’ve thought of everything so you can delight your loved ones. We offer 5 vouchers, ranging from €25 to €500, which you can find here. A small detail:. Gift cards are sent by email—there’s no physical version (unle

My discount code isn’t working, what should I do?

First, make sure the code was entered correctly (no extra spaces, correct capitalization). If everything seems fine but it still doesn’t work, contact us at [email protected]. We’ll take a look and find a solution quickly for you. Having trou