Damaged or defective itemUpdated 12 days ago

Noticed fading on one of our products?
Our products are dyed in the piece, which can cause slight fading on certain fabrics, especially thicker materials like velvet or canvas. The color may penetrate these fabrics less evenly, and subtle variations may appear over time.

If you notice this type of fading on the product you received, you can absolutely request a return or exchange.

Is your indigo-colored garment fading?
Don’t worry, this is completely normal. Indigo is a living color that evolves over time. With washes and friction (like on your jeans), the color naturally develops a patina. This is what gives each piece its unique character.

Noticed a snag, hole, or other defect on your item?
If you spot a defect, send us a photo at [email protected] and request a return. You can ask for an exchange or a refund, as long as your order complies with our return time conditions.